BOOKINGS

By booking an appointment with MS Permanent Makeup & Academy, you confirm that you have read, understood and agreed to all of the booking policies outlined below. These policies are in place to ensure fair and professional experience for every client.

1.DEPOSIT

A £40 NON-REFUNDABLE BOOKING FEE IS REQUIRED TO SECURE YOUR APPOINTMENT. THIS BOOKING FEE RESERVES YOUR TREATMENT TIME AND IS DEDUCTED FROM THE TOTAL COST OF YOUR APPOINTMENT. THE BOOKING FEE IS NON-REFUNDABLE.

IF YOU ARRIVE MORE THAN 20 MINUTES LATE, YOUR APPOINTMENT MAY BE CANCELLED. IN THE EVENT YOUR APPOINTMENT CANNOT GO AHEAD, YOUR BOOKING FEE WILL BE FORFEITED, AND A NEW BOOKING FEE WILL BE REQUIRED TO SECURE ANOTHER APPOINTMENT.

2. CANCELLATIONS

IF YOU CANCEL YOUR APPOINTMENT WITH LESS THAN 24 HOURS’ NOTICE, YOU WILL BE CHARGED 50% OF THE TREATMENT COST. THIS IS BECAUSE YOUR APPOINTMENT TIME HAS BEEN RESERVED EXCLUSIVELY FOR YOU, AND IT IS UNLIKELY THAT THE SPACE CAN BE FILLED AT SHORT NOTICE.

3. NO-SHOWS

FAILURE TO ATTEND YOUR APPOINTMENT WITHOUT NOTICE (A NO-SHOW) WILL RESULT IN 100% OF THE TREATMENT COST BEING CHARGED, AS THE APPOINTMENT TIME HAS BEEN RESERVED SPECIFICALLY FOR YOU AND CANNOT USUALLY BE FILLED AT SUCH SHORT NOTICE.

CLIENTS WHO FAIL TO ATTEND WITHOUT NOTICE WILL BE REQUIRED TO PAY IN FULL FOR ANY FUTURE APPOINTMENTS AT THE TIME OF BOOKING. FUTURE APPOINTMENTS WILL NOT BE SECURED UNTIL ALL OUTSTANDING FEES HAVE BEEN PAID.

4. OUTSTANDING FEES

ANY CANCELLATION OR NO-SHOW FEES MUST BE SETTLED BEFORE ANOTHER APPOINTMENT CAN BE BOOKED.

5. RESCHEDULING

IF YOU NEED TO CHANGE YOUR APPOINTMENT, I KINDLY ASK THAT YOU PROVIDE AT LEAST 72 HOURS’ NOTICE.

APPOINTMENTS MAY BE RESCHEDULED ONCE WITHOUT LOSING YOUR BOOKING FEE. ANY ADDITIONAL CHANGES, OR RESCHEDULING WITH LESS THAN 72 HOURS’ NOTICE, WILL REQUIRE A NEW £40 BOOKING FEE TO SECURE A NEW APPOINTMENT.

6. TOP-UP APPOINTMENTS

TOP-UP APPOINTMENTS CANCELLED OR RESCHEDULED WITH LESS THAN 72 HOURS’ NOTICE, OR MISSED WITHOUT NOTICE, WILL INCUR AN ADDITIONAL £40 BOOKING FEE BEFORE ANOTHER TOP-UP APPOINTMENT CAN BE SCHEDULED.

PLEASE NOTE THAT REPEATEDLY MOVING YOUR TOP-UP APPOINTMENT MAY RESULT IN ADDITIONAL CHARGES, PARTICULARLY IF YOUR APPOINTMENT FALLS OUTSIDE THE RECOMMENDED TOP-UP TIMEFRAME. IF A NEW TREATMENT IS REQUIRED DUE TO EXCESSIVE DELAYS, IT WILL BE CHARGED AT THE APPROPRIATE TREATMENT PRICE RATHER THAN THE TOP-UP PRICE.

PLEASE DO NOT BOOK IF -

• You are currently undergoing hospital treatment and have not contacted us first to confirm it is safe to proceed.

• You are using Retinol or have used it within the last 4 weeks.

• You are pregnant or breastfeeding.

• You are currently taking blood-thinning medication.

• You have taken Accutane (Isotretinoin) within the last 12 months.

• You are prone to keloid scarring.

• You have undergone chemotherapy within the last 6 months.

• You are travelling abroad within 14 days of your appointment.

• You have had Botox, dermal fillers, or other injectable treatments in the treatment area within the last 2 weeks.

HAIRSTROKE BROWS

PLEASE NOTE THAT THE HAIRSTROKE TECHNIQUE IS ONLY SUITABLE FOR NORMAL TO DRY SKIN TYPES. DUE TO EXCESS OIL PRODUCTION, THIS TECHNIQUE DOES NOT RETAIN WELL ON OILY SKIN.

IF YOU HAVE OILY OR COMBINATION SKIN, WE RECOMMEND SOFT OMBRE BROWS, WHICH PROVIDE MUCH BETTER HEALED RESULTS.

PREVIOUS PERMANENT MAKEUP

IF YOU HAVE HAD PREVIOUS PERMANENT MAKEUP, YOU MUST SEND CLEAR PHOTOS OF THE AREA BEFORE BOOKING. THIS ALLOWS US TO ASSESS WHETHER YOUR EXISTING WORK CAN BE SAFELY AND SUCCESSFULLY COVERED OR CORRECTED.

LIP BLUSH – COLD SORE ADVICE

IF YOU HAVE EVER SUFFERED FROM A COLD SORE - EVEN IF IT WAS MANY YEARS AGO - YOU MUST OBTAIN ANTIVIRAL MEDICATION BEFORE YOUR LIP BLUSH APPOINTMENT.

LIP BLUSH CAN TRIGGER A COLD SORE OUTBREAK, EVEN IF YOU HAVEN’T EXPERIENCED ONE FOR MANY YEARS. ANTIVIRAL TABLETS CAN BE PURCHASED THROUGH ONLINE PHARMACIES.

APPOINTMENT & TERMS

TO ENSURE THE BEST POSSIBLE HEALED RESULTS, PLEASE FOLLOW THE GUIDELINES BELOW BEFORE YOUR APPOINTMENT.

BEFORE YOUR APPOINTMENT

• Botox & Anti-Wrinkle Injections: Please avoid Botox or anti-wrinkle injections in the treatment area for 2 weeks before and 2 weeks after your appointment. Failure to do so may result in asymmetry once the Botox has fully settled.

• Facials: Avoid all facial treatments for 2 weeks before and 2 weeks after your appointment.

• Advanced Skin Treatments: Treatments such as chemical peels, microdermabrasion, laser treatments and other resurfacing procedures should not be carried out within 2 weeks of your appointment, as they can leave the skin overly sensitive.

• Active Skincare: Discontinue products containing Retinol, Vitamin A, AHAs or other active exfoliating ingredients on the treatment area for 2 weeks before and 2 weeks after your appointment.

• Sun Exposure: Avoid excessive sun exposure, sunbathing and tanning for at least 1 week before your appointment and until the treated area has fully healed.

• Facial Oils: Avoid applying facial oils to the treatment area for 1 week before your appointment, as excess oil can negatively affect pigment retention.

BLOOD THINNERS

PLEASE AVOID CAFFEINE, ALCOHOL AND ANY NON-PRESCRIBED BLOOD-THINNING MEDICATION OR SUPPLEMENTS FOR 24 HOURS BEFORE YOUR APPOINTMENT WHERE IT IS SAFE TO DO SO. THESE CAN INCREASE BLEEDING DURING THE PROCEDURE, WHICH MAY LEAD TO REDUCED PIGMENT RETENTION, LESS FAVOURABLE HEALED RESULTS AND A LONGER TREATMENT TIME.

IF YOU ARE TAKING PRESCRIBED BLOOD-THINNING MEDICATION FOR A MEDICAL CONDITION, DO NOT STOP TAKING IT WITHOUT FIRST CONSULTING YOUR GP OR PRESCRIBING CLINICIAN.

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PLEASE ATTEND YOUR APPOINTMENT ALONE. UNFORTUNATELY, WE CANNOT ACCOMMODATE CHILDREN OR ACCOMPANYING GUESTS IN THE TREATMENT ROOM.

MAYA SZAREJKO PMU RESERVES THE RIGHT TO REFUSE TREATMENT WHERE IT IS DEEMED UNSUITABLE OR UNSAFE TO PROCEED.

BEFORE TREATMENT BEGINS, THE PROPOSED SHAPE AND COLOUR WILL BE DISCUSSED WITH YOU IN DETAIL. TREATMENT WILL ONLY PROCEED ONCE YOU HAVE APPROVED THE DESIGN AND SIGNED THE CONSENT FORM.

YOU AGREE TO FOLLOW ALL AFTERCARE INSTRUCTIONS PROVIDED BY MAYA SZAREJKO PMU. FAILURE TO DO SO MAY AFFECT YOUR HEALED RESULTS AND MAY RESULT IN FUTURE APPOINTMENTS BEING DECLINED.

ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE IN ACCORDANCE WITH OUR REFUND POLICY.

MAYA SZAREJKO PMU RESERVES THE RIGHT TO AMEND OR RESCHEDULE APPOINTMENTS WHERE NECESSARY. SHOULD THIS OCCUR, YOUR DEPOSIT WILL BE TRANSFERRED TO A MUTUALLY AGREED ALTERNATIVE APPOINTMENT.

CLIENT AGREEMENT

BY BOOKING YOUR APPOINTMENT, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO ALL OF THE PREPARATION ADVICE, POLICIES AND TERMS AND CONDITIONS OUTLINED ABOVE.